Please take a brief moment to complete our questionnaire about natural gas.
CLGW's goal is to provide safe, reliable gas service to our customers and ensure the safety of those living and/or working near our gas pipelines. Public awareness is a critical component of our overall safety program. CLGW management is committed to provide the resources necessary to accomplish this goal. By completing this questionnaire, “YOU” will help us serve you better!
CLGW will be closed on Monday, May 25, 2015, in observance of Memorial Day. We will reopen at our regular hours on Tuesday, May 26.
To provide a better customer experience and a safer work environment for our employees the CLGW business office is being remodeled. During construction customers may use the drive-thru window to conduct business regardless if you have your bill with you or not. We thank you for your patience as we work to better serve you.
Click the link to review the Unclaimed Property Report.
Starting May 1, 2014 CLGW will offer Levelized Billing to its customers. We will use your past 12 months usage to calculate your monthly payment and add 5% to help cover the possibility of higher bills due to extreme weather. Customers will be required to "true up" at the end of each year, which means we will write you a check for any overpayments or bill for underpayment. In order to qualify for equal pay, customers must meet the following requirements:
• Must be a customer for a year at the same location.
• Not more than two payments past the due date in the last 12 months
• No returned checks in the last 12 months
• No non-pay disconnect in the last 12 months
• Must set up auto-payment via ACH, Debit or Credit Cards
If you have any questions, call our office at 573-888-5366.
CLGW now accepts Visa, MasterCard and Discover Credit and Debit cards. You can pay with a check or credit/debit card online, in the office, at the drive thru and over the phone.
Signup for ACH payments or paperless billing in the CLGW office for a chance to win a $50 utility bill credit. One winner will be drawn each month.
Several customers have reported receiving water line insurance offers. We want all our customers to know that this is not associated with CLGW. Please discuss this offer with your insurance agent.
Board of Public Works Directors: (L to R) Bob Green-President, Dr. Steve Pu-Member, John Robertson-Vice President, and Charles B. Brown-Secretary
CLGW will send out text alerts from the DDD sponsored by First National Bank. To sign-up to receive them click here.