Did you know that most utilities are buried less than 3 feet below the surface? No matter how small the project, if you plan on digging call 811 before you dig! Missouri One Call can help you avoid an accident. Underground utility lines may be near where you are planning to dig. Missouri One Call personnel will notify CLGW who will locate and mark underground utility lines for free so you can avoid hitting them when digging. This service will help you avoid injury or disruption of service that may occur if utility lines are damaged.

Welcome to CLGW


Kennett Board of Public Works

BELKIN ROUTER PROBLEMS

There is an issue with some newer Belkin routers that our internet customers may use. CLGW is not able to repair the problems occuring in these routers. Please refer to the link below.

http://forums.anandtech.com/showthread.php?p=36784333

Another article to consider.

http://www.myce.com/news/belkin-router-users-worldwide-unable-to-connect-to-the-internet-73019/

UNCLAIMED PROPERTY REPORT

Click the link to review the Unclaimed Property Report.

UNCLAIMED PROPERTY REPORT

LEVELIZED BILLING AVAILABLE AT CLGW

Starting May 1, 2014 CLGW will offer Levelized Billing to its customers. We will use your past 12 months usage to calculate your monthly payment and add 5% to help cover the possibility of higher bills due to extreme weather. Customers will be required to "true up" at the end of each year, which means we will write you a check for any overpayments or bill for underpayment. In order to qualify for equal pay, customers must meet the following requirements:
• Must be a customer for a year at the same location.
• Not more than two payments past the due date in the last 12 months
• No returned checks in the last 12 months
• No non-pay disconnect in the last 12 months
• Must set up auto-payment via ACH, Debit or Credit Cards
If you have any questions, call our office at 573-888-5366.

NOW ACCEPTING CREDIT/DEBIT CARDS

CLGW now accepts Visa, MasterCard and Discover Credit and Debit cards. You can pay with a check or credit/debit card online, in the office, at the drive thru and over the phone.

PROMOTION

Signup for ACH payments or paperless billing in the CLGW office for a chance to win a $50 utility bill credit. One winner will be drawn each month.

BILL DELAYS

Your CLGW bill will now be delayed 4-5 days each billing cycle due to changes in the postal service. You can view and pay your bill any time on the website. You can also have your account setup to have payments automatically withdrawn from your bank account with ACH payments. To setup ACH payments please call our Customer Service Representatives at 888-5366 or stop by the office at 303 S. Anthony Street.

We appreciate your assistance as we adapt to the changes in the delivery of our bills.

WATER LINE INSURANCE

Several customers have reported receiving water line insurance offers. We want all our customers to know that this is not associated with CLGW. Please discuss this offer with your insurance agent.

2014 KENNETT BOARD OF PUBLIC WORKS

Board of Public Works Directors: (L to R) Bob Green-President, Dr. Steve Pu-Member, John Robertson-Vice President, and Charles B. Brown-Secretary

Text Alerts from DDD

CLGW will send out text alerts from the DDD sponsored by First National Bank. To sign-up to receive them click here.

CLGW Crews At Work